Shipping policy
Shipping Policy
We want your order to arrive quickly and safely. Here's everything you need to know about how we ship.
📦 Where We Ship
We currently ship across Canada. We're proud to serve customers from coast to coast.
⏱ Order Processing
Orders are processed within 1–2 business days of being placed. Orders placed on weekends or holidays will be processed on the next business day.
🚚 Shipping Times
Standard shipping typically takes 2–7 business days depending on your location within Canada. Remote areas may require additional time.
📍 Order Tracking
Once your order has shipped, you may receive an email with your tracking information so you can follow your package every step of the way.
💳 Shipping Rates
Shipping rates are calculated at checkout based on your location and order details. You'll always see the exact cost before completing your purchase.
🏠 Local Pickup
Local pickup may be available on select products. If this option is available for your order, it will appear at checkout.
⚠️ Shipping Delays
In the rare event of a delay, we will notify you by email as soon as possible. We appreciate your patience and understanding.
✉️ Questions About Your Shipment?
We're happy to help! Reach out to us at kscommercecanada@gmail.com and we'll get back to you within one business day.
Thank you for shopping with KS Commerce. We're committed to getting your order to you as smoothly as possible.